Shipping Policy

Welcome to our Shipping Policy page! Here you can find detailed information about the delivery process of our wellness products. We understand how important it is for you to receive your order on time, and we are committed to making that happen.

Shipping Coverage

We are proud to offer shipping services all across India. However, there are some locations we are unable to ship to. If you happen to be from one of those areas, you will be notified during checkout.

Shipping Services

We work with multiple courier partners to ensure fast and reliable delivery. The courier partner may vary depending on your delivery location.

Shipping Time

Orders are shipped within 2 working days from successful placement. Delivery timelines shown on product pages are estimates based on courier data.

While we aim to deliver your order on time, delays may occur due to unforeseen circumstances. We appreciate your patience and assure you that we are doing our best to get your order to you as quickly as possible.

Shipping Rates

Shipping charges are calculated at checkout. We offer free shipping above a certain order value, while standard rates apply below that.

Please Note: For orders exceeding ₹10,000, an advance payment of 10% is required.

Order Tracking

You will receive a shipment confirmation email with your tracking number once your order has been shipped. Tracking will be active within 24 hours.

Damages

We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the courier service to file a claim.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions, feel free to reach out at info@mohastra.com.